Transforming the Citizen Experience through Innovation



Unlock your full customer service potential, while test-driving our newest enhancements and capabilities at the 12th Annual FOIAXpress User Conference & Technology Summit

Join us for this one-day, exclusive event, complimentary for Government FOIAXpress customers, on October 25, 2017 at the Marriott Marquis in Washington, DC.

The FOIAXpress User Conference & Technology Summit intensive strategic guidance, tips and tricks, networking opportunities and much more, all focused on helping our customers get the most from their FOIAXpress software.  Featuring a combination of key industry speakers, insightful panel discussions, and interactive breakout sessions, the conference provides our customers with an opportunity to learn and connect with the FOI community. 






There’s nothing quite like being with fellow FOIAXpress users, peers and top FOI experts for a day-long event to:



✓ Get first word on the latest FOIAXpress product updates and enhancements aimed at creating better citizen collaboration, staying ahead of regulatory requirements and streamlining FOIA request processes.

✓ Explore the most recent issues, opportunities and challenges relating to present-day FOIA from the nation’s leading FOIA experts and government officials.

✓ Engage in interactive workshops on a host of carefully selected topics for experience-level specific guidance you can implement immediately.

✓ Network with peers from similar settings to discover their tips and best practice strategies for optimizing FOIAXpress to drive better performance.



Celebrate excellence in FOIA with AINS!




Wayne R. Jewell was a respected AINS Vice President who truly cared for each and every member of his internal team and AINS customers. His work and attitude truly embodied the statement “the customer is always right,” and lives on through our team today and in this award.

In honor of the legacy of Wayne R. Jewell’s professional commitment to the AINS customer experience, the annual Wayne R. Jewell Award recognizes outstanding achievement in the field among those he so genuinely appreciated.

Could the next winner be you? Attend to find out!



Agenda



7:30 - 8:15 AM Registration and Networking Breakfast

8:15 - 8:30 AM
Opening Remarks & Welcome
Join Moe Goswami, AINS CEO, as he kicks off the day with a warm welcome and inspiring remarks.

Moe Goswami
CEO
AINS

8:30 – 8:45 AM
Guest Speaker              Check back soon!

8:45 – 9:30 AM
Keynote Speaker          
9:30 – 10:15 AM
Emerging FOIA Issues
Explore the most recent issues, opportunities and challenges relating to present-day FOIA from the nation’s leading FOIA expert. Gain a clear understanding of the topics that impact you most, including the implementation of the new FOIA Law, Capstone, 18F and other FOIA issues to ensure you’re armed with the most up-to-date and reliable information available.

Fred Sadler
Sadler Consulting

10:15 – 10:30 AM
FOIAXpress Product Update 
Discover how AINS is poised to help you work practically and successfully as you learn the newest features and capabilities built upon competitive analysis, industry trends and best practices. Get a preview into the roadmap, showcasing planned capabilities as they relate to the direction in which this market is headed to ensure your product is always ahead of the curve.

Benjamin Tingo
Director of Product Management, Open Government
AINS

10:30 –10:45 AM NETWORKING BREAK
10:45 - 11:30 AM
Session Theme To Be Confirmed Check back soon!
11:30 - 11:45 AM
Annual Wayne R. Jewel Award Ceremony
Honor your peers and help AINS recognize FOIA professionals who do outstanding work in their field.

Presented by: Moe Goswami
CEO
AINS

11:45 - 1:00 PM LUNCH
1:00 - 1:45 PM
Concurrent Breakout Sessions

FOIAXpress v10 Workshop: Managing the Full Lifecycle of a Request Part I
Cindy Dillow
Director of Tech Services | AINS

FOIAXpress v9.2 Tips and Tricks
Caroline Ige
Customer Support Specialist | AINS

Significant FOIA Decisions
A look at significant FOIA cases from the past year
Dick Huff
FOIA Instructor
1:45 - 2:30 PM
Concurrent Breakout Sessions

FOIAXpress v10 Workshop: Managing the Full Lifecycle of a Request Part 2
Cindy Dillow
Director of Tech Services | AINS

FOIAXpress ADR Workshop Part I
Denise Viola
Implementation Specialist | AINS

Session Theme To Be Confirmed Check back soon!
2:30 - 2:45 PM NETWORKING BREAK
2:45 - 3:30 PM
Concurrent Breakout Sessions

FOIAXpress v10 Workshop: Managing the Full Lifecycle of a Request Part 3
Cindy Dillow
Director of Tech Services | AINS

FOIAXpress ADR Workshop Part 2
Denise Viola
Implementation Specialist | AINS

Session Theme To Be Confirmed Check back soon!
3:30 - 4:00 PM
Networking & "Ask the Expert" Session
4:00 PM Conference Adjourns

Who Should Attend?

      ✓   Chief FOIA Officers
      ✓   FOIA Officers
      ✓   FOIA Specialists
      ✓   Senior IT Leadership
      ✓   Anyone looking to maximize the value of their solution

*Agenda details are subject to change.

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Speakers




Fred Sadler
FOIA Consultant | Sadler Consulting

Frederick Sadler recently retired, after serving 40 years with the Food and Drug Administration (FDA). As the Director of its Freedom of Information Act (FOIA) office, he was responsible for administration and implementation of FOIA and Privacy Act (PA) programs.





Denise Viola
Implementation Specialist | Sadler Consulting

Denise Viola is an expert in FOIAXpress and is one of our primary trainers. She will be holding a FOIAXpress v10 Workshop at the FOIAXpress User Conference & Technology Summit.


 Dick Huff
FOIA Instructor

Richard L. Huff served as one of two co-directors of the U.S. Department of Justice’s Office of Information and Privacy from 1982 until his retirement in 2005. Since retiring Mr. Huff has made FOIA and Privacy Act training presentations for ASAP as well as multiple federal agencies.




Benjamin Tingo
Director of Product Management, Open Government| AINS

Benjamin Tingo is an attorney with over a decade of experience in litigation and dispute resolution. He is responsible for all things FOIA at AINS.


Cindy Dillow
Director of Tech Services | AINS

Cindy Dillow is a highly knowledgeable and experienced IT professional and FOIA process specialist with over 14 years of experience with AINS. She specializes in working with the AINS’ suite of products including FOIAXpress automation software.





*Speakers from the Federal Government in no way endorse a particular vendor or product.

Venue


Conference Location

Marriott Marquis Washington, D.C.

The 4-star Marriott Marquis Washington, DC is designed to reflect its surroundings and complement the adjacent Walter E. Washington Convention Center. Conveniently located near Penn Quarter, CityCenterDC, and the Verizon Center, our hotel makes it easy to explore the city’s best attractions.




Special Conference Room Rate: $299/night! through October 4, 2017

901 Massachusetts Avenue NW, Washington, DC 20001


Important Notice: There is a limited number of rooms for this event. For reservations, contact the hotel directly at 1-888-236-2427 and mention you are attending the FOIAXpress User Conference and Technology Summit to take advantage of discounted rates. To receive the discounted rate, reservations must be made by October 4, 2017, or until the room block is full. Thereafter, reservations will be taken on a space and availability.






Book your room online! Click Here
Reservations Phone Number: 1-888-236-2427
Book by October 4th to get our amazing special room rate!

 

Traveling Here:

✓ Coming from out of town?
We’re conveniently located near 3 DC-area airports: Ronald Reagan (DCA), Washington Dulles (IAD), and Baltimore/Washington International (BWI). This hotel does not provide shuttle service.

✓ Local?
Take a quick metro ride to Gallery Place/Chinatown (Red Line) or Mt. Vernon Square 7th St./Convention Ctr (Green & Yellow Lines) - Drive yourself and park in any of the 400 spaces available.

Sponsors


Showcase your solutions to hundreds of FOIA Professionals

Don’t miss this opportunity to interact with qualified government professionals who are open to new opportunities and present on topics that showcase your solutions best! Request more information on becoming sponsor by completing the form below. Dave Hagen, AINS Chief Marketing Officer, will respond within 48 hours of receiving your message.








To ensure maximum exposure at this event, limited vendor participation is available.